A
Alarm
In case of emergency, please call the emergency number +31 (0)23 574 11 18 immediately.
App
Download our free Center Parcs Planet App. Here you will find the current overview of all activities and opening hours. You will also receive detailed information about the activities and facilities and you can book them directly. In addition, you can view all menus of our restaurants and reserve a table directly. Via the interactive parkplan you easily find the quickest way.
Aqua Mundo
Our Aqua Mundo is open daily. You can find the opening times in the Center Parcs App. The wristbands allow you to enter Aqua Mundo throughout your stay. You can also lock up the swimming pool locker with your wristband.
ATM
You will find an ATM in the Market Dome. In order to increase the safety of our staff, we would greatly appreciate it if you would make your purchases by debit or credit card transaction.
B
Babycot
You can request a cot at the reception.
Bar
Next to the reception desk is the bar. Here you can enjoy a drink in a relaxed environment.
Beach flags
The orange windbag: You may bathe and swim. Floating objects (air mattresses, etc.) are prohibited.
The yellow flag: It is dangerous to bathe or swim. Usually it has to do with the weather.
The red flag: It is forbidden to bathe or swim.
The red-yellow flags: The area between the two flags is a supervised bathing area. Lifeguards supervise this area. Water sports are forbidden in this zone.
Bed linen
If you require extra blankets, pillows or bed linen, you can request them at the reception.
Bike rental
To rent bikes you can go to the Cycle Center or to the park reception. The Cycle Center is located next to the barriers at the entrance to Park Zandvoort. You can only pay by card at the Cycle Center.
Bracelet
With the bracelet you can:
- open the door of your hotel room;
- open the entrance and exit barrier of the park;
- gain access to the Aqua Mundo and the Action Factory
- open the gate that will be closed between the park and hotel from 22:00 to 06:00
Activity vouchers
Go to the reception to use the free activities as part of the early bookings offer and book your activities there. The reception also has an overview of the current rang of activities you can book with your activity vouchers.
The bracelets must be returned on departure.
Breakfast
You will find the daily breakfast buffet in the Rise & Shine restaurant on the main floor.
C
Center Parcs App
Would ypu like up-to-date information on opening hours and activities? Download the Center Parcs App.
Center Parcs TV
See the best adventures of Orry and his friends, discover everything about the world of Center Parcs. Start or end your day with an active workout and immerse yourself in PéPéTÉVé’s past. The Center Parcs canal has something for everyone! On this moment these Channels are only offererd in Dutch and German.
Center of Zandvoort
The center of Zandvoort is a 10 minute walk. You turn left onto the boulevard in front of the hotel. When you see the Holland Casino right in front of you, the center is on your left.
Charging point electric car
At Park Zandvoort we have 8 charging points for electric cars.
- 4 charging points at the hotel, you can find them in the car park P1
- 8 charging point in the park, you can find them in the car park P3


Cleaning of the room
Between 9 am and 4 pm your room will be cleaned. If you do not want to be disturbed, you can put the “do not disturb” card on the door, after 2 days the room will be checked by Housekeeping anyway.Should you wish to skip the daily cleaning, you can indicate this at the Hotel Reception. You will then receive 1 voucher per person in exchange.
D
Do not feed animals
Please do not feed the seagulls, deer and other animals. This also applies to the animals in the petting zoo.
Doctors and pharmacies
For information, telephone numbers and route descriptions, please contact the reception desk. You can also call us at telephone number +31 (0)23 574 11 00. For medicines you can visit the Zandvoort Pharmacy (Raadhuisplein 8, 2042 LR Zandvoort).
Day-use
You can stay in your room on the day of departure till 10.30 am. You can still use all our facilities during the rest of the day. If desired you can put your luggage in the left luggage office beside the hotel reception. If you want a late check out on the day of departure, please indicate this to the hotel reception (on request). Extra charges will be made.
E
Entertainment
Every week there is a varied entertainment program in the park. You can find information about our program on the Center Parcs App or at the white kios at the hotel reception.
Emergencies
Report your emergencies under the emergency number +31 (0)23 574 11 18.
We kindly ask you to check the emergency exits upon arrival.
Environment
Center Parcs pays a great deal of attention to caring for the environment. You can help us by separating your waste and using energy sparingly.
F
Fire
In any case, stay calm!
- Report directly via emergency number +31 (0)23 574 11 18.
- Upon arrival, please check where the emergency exits are located and study the escape plan. You will find it on the inside of your room door.
- Never use the elevator in case of a fire.
First aid
The first aid post is located in Aqua Mundo. Outside of the Aqua Mundo’s opening hours, you can go to the Guest Service Desk at the park reception. The hotel reception has a first aid kit.
For emergencies call the emergency number +31 (0)23 574 11 18.
G
Gate
The gate between the park and the hotel will be closed between 22:00 and 06:00. You can always open the gate with your bracelet.
L
Laundry
Next to the reception at the park is a laundry. Tokens for the washing machine and dryer are available at the reception. Washing powder is automatically added tot the machine when you choose a program. You have to take your laundry out of the machine yourself once the program is finished. Opening hours can be found in the Center Parcs App.
Luggage room
On arrival and departure days you can temporarily store your luggage in our luggage room, which is located next to the reception. The reception staff can open this room for you.
Lost and found
Have you lost something? If guests or our staff have found something, it will be kept. You can ask whether your lost item has been found by calling +31 (0)23 572 00 00.
M
Market Dome
You will find the Market Dome within five minutes walking distance. In the Market Dome you will find stores, the Grand Café, restaurants, the Aqua Mundo, sauna and entertainment.
Meeting & Events
A meeting, congress, company party or training, anything is possible! We organize meetings at Business Solutions Zandvoort from A to Z. Our hotel has modern and perfectly equipped rooms for up to 300 people. For more information, please contact the department during office hours at +31 (0)23 574 11 24 or via e-mail business.solutions.zv@groupepvcp.com.
N
Noise nuisance
If your vacation is disrupted, please contact our staff on telephone number +31 (0)23 572 00 00 (available day and night).
O
Opening hours
You can find the current overview of all opening hours in the Center Parcs App.
P
Parking
For a fee, you can use the parking lot P1, in front of the entrance of the hotel. Information available at the reception.
Park- & house rules
The park and house rules can be found on this site.
Pets
Pets are not allowed in the hotel.
R
Reception
The reception of the hotel can be contacted for information and your questions concerning the hotel and surroundings. The reception is opened 24 hours per day.
S
Safe
All rooms are equipped with a safe, this is located in the closet. We recommend that you use this safe for your valuables. Center Parcs is not liable for the disappearance or theft of your belongings.
Please empty your locker upon departure and leave the door of the locker open.
Security
A security guard is present in the hotel and park, 24 hours a day. For information, please contact the front desk at extension number 41100.
Smoking
Smoking is prohibited in the entire hotel.
Violation of this prohibition will result in an immediate (without prior warning) fine of €750 and/or – at the management’s discretion – expulsion from the hotel. For your safety and that of other guests, we point out that by order of the fire department it is strictly forbidden to disable smoke detectors in your room.
Sustainability
In the context of sustainability, you will not find any additional amenities in your hotel room. Should you require a toothbrush, sewing kit, shaving kit, cosmetic kit, shower cap, shoe polish cloth, lens cleaner or lens case, you are welcome to obtain these from the hotel reception.
Swimming pool
The subtropical swimming pool area is situated on the park and is open daily from 10 am.
T
Taxi
To order a cab, you can call the following cab centers:
- Taxi Centrale Fred Spronk +31 (0)23 888 55 88
- De Zandvoortse Taxi +31 (0)6 816 124 23
- Taxi 023 Haarlem +31 (0)23 870 07 00
Tripadvisor
Thank you for your stay! Enjoyed your stay? Let us know what you tought of your stay on:

W
Wake-up service
You can be woken up by us in the morning. We request that you inform the reception of the wake-up time the night before.
WhatsApp
Trough WhatsApp you can easily ask questions and pass comments or report during your stay. This service is available to you 24/7 on +31 (0)6 838 083 74.
It is not possible to use the WhatsApp for:
- book activities;
- make reservations for the restaurants;
- change or extend your stay or make new bookings.
WiFi
Troughout the hotel you can make free use of WiFi via KPN hotspots. If the sandart internet speed is not enough for you, you can pick up a premium internet card at the hotel reception (free of charge).
For more information, see ”TV channels & WiFi’.